A quiet therapy room in morning light, with two armchairs facing each other by a tall window
A quiet therapy room in morning light, with two armchairs facing each other by a tall window

Grove Avenue · 8:40 am

There’s a chair here for you.

Counseling for adults with anxiety, burnout and grief, in Richmond’s Fan District or online in Virginia.

Accepting new clients

Free call · 15 min

By phone or video · no forms before the call

Accepting new clients

Free call · 15 min

By phone or video · no forms before the call

Hazel Calloway smiling in an armchair in her sunlit office

In my office on Grove Avenue, most mornings.

Hi, I’m Hazel.

For eleven years I’ve sat across from people who are used to being the steady one: nurses, teachers, parents, people who look fine from the outside.

My job isn’t to fix you. It’s to help you understand what’s going on, feel less alone with it, and find a way forward that fits your actual life. Sessions are calm, honest and sometimes funny. You set the pace, and you never have to share more than you want to.

Licensed Professional Counselor

Virginia, license on file with the Board of Counseling

M.A., Clinical Mental Health Counseling

Virginia Commonwealth University

EMDR trained

EMDRIA-approved basic training

Member

American Counseling Association

A side table between two armchairs with tissues, a glass of water and a cup of tea

Starting is simpler than it feels.

  1. 1

    1

    A free 15-minute call

    By phone or video. You tell me a little about what’s going on, ask anything you like, and we see if we’re a good fit. No forms, no pressure.

  2. 2

    2

    Your first session

    Fifty minutes, in my office or online. We talk about what brought you here and what you’d like to be different. You decide how much to share.

  3. 3

    3

    Then, at your pace

    Most people come weekly at first, then every other week. You can pause or stop anytime, and if someone else would suit you better, I’ll help you find them.

What it costs, upfront.

What it costs, upfront.

No guessing and no awkward phone call to find out. Fees are the same in person and online.

Individual session

$165

50 min

In my office or by secure video.

First call

Free

15 min

By phone or video, to see if we’re a good fit.

Reduced-fee spots

$110

to $130

A few spots each month for students and lower incomes.

Insurance

Out-of-network

A monthly superbill you can send to your insurer for partial reimbursement.

You have the right to receive a Good Faith Estimate of what your care will cost. Ask for one before your first session. Cancel for free up to 24 hours before a session.

In my office, or from home

In my office, or from home

Choose what fits your week. Many clients mix both.

In the Fan District

A quiet second-floor room on Grove Avenue, ten minutes from downtown Richmond. Street parking right outside.

Tuesday to Thursday

10 am to 7 pm. The exact address comes with your booking.

In the Fan District

A quiet second-floor room on Grove Avenue, ten minutes from downtown Richmond. Street parking right outside.

Tuesday to Thursday

10 am to 7 pm. The exact address comes with your booking.

Online, anywhere in Virginia

Secure video sessions from your living room, your car or your lunch break. You need to be in Virginia during the session.

Monday and Friday

8 am to 4 pm, plus evenings on request.

Online, anywhere in Virginia

Secure video sessions from your living room, your car or your lunch break. You need to be in Virginia during the session.

Monday and Friday

8 am to 4 pm, plus evenings on request.

Questions people ask on the first call

Still wondering about something? Ask me on the call, or write to hello@hazelcalloway.com.

Do you take insurance?

What happens on the free call?

Is online therapy as helpful as meeting in person?

How long will I need therapy?

Is what I say confidential?

What if I’m in crisis?

Grove Avenue · 5:15 pm

The chair will still be here when you’re ready.

Book a free 15-minute call, or write to me. I reply within one business day.

Counseling for adults in Richmond, Virginia, and online across Virginia.

Contact

Grove Avenue, Richmond, VA 23220

Hours

Tue to Thu · office

Mon and Fri · online

Replies within one business day

988

In crisis or thinking about suicide? Call or text 988 (Suicide & Crisis Lifeline) or call 911. This practice can’t respond to emergencies, and messages aren’t monitored around the clock.

© 2026 Hazel Calloway Counseling, PLLC · Licensed Professional Counselor in Virginia

© 2026 Hazel Calloway Counseling, PLLC · Licensed Professional Counselor in Virginia

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