Fees & booking
Clear fees, a free first call and a simple way to book. If cost is a worry, mention it on the call: a few reduced-fee spots open each month.
Fees are the same in person and online. Payment is due after each session, by card, HSA or FSA.
Individual session
$165
50 min
In my office or by secure video.
First call
Free
15 min
By phone or video, to see if we’re a good fit.
Reduced-fee spots
$110
to $130
A few spots each month for students and lower incomes.
Insurance
Out-of-network
A monthly superbill you can send to your insurer for partial reimbursement.
Cancel for free up to 24 hours before a session. Later cancellations and missed sessions are charged the full fee.
Using your insurance
I’m out-of-network with all plans. Many PPO plans still pay part of each session back. Here is how it works.
Check your benefits
Call the number on your insurance card and ask about out-of-network outpatient mental health benefits, your deductible and how much they pay back.
Pay after each session
By card, HSA or FSA. You get a receipt every time.
Send the monthly superbill
At the start of each month I send a superbill with the codes your insurer needs. You submit it, and they reimburse you directly.
Your right to a Good Faith Estimate
If you’re paying out of pocket, I give you a written estimate before your first session. You can ask for one anytime.
You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost.
Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the expected charges for medical items and services.
You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
Make sure to save a copy or picture of your Good Faith Estimate.
For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 1-800-985-3059.
Book your free call
Leave your details and I’ll reply within one business day to set up a 15-minute call. Please don’t include any health details here.
Prefer to call?
Office
Tuesday to Thursday, 10 am to 7 pm
Online
Monday and Friday, 8 am to 4 pm
Replies
Within one business day
Not for emergencies. If you’re in crisis, call or text 988, or call 911.
Questions about fees
Something not covered here? Write to hello@hazelcalloway.com.