Privacy, access and your rights

The short version: this site collects very little, it should work for everyone, and you always have the right to know what your care will cost. Last updated October 2026. This page is sample text: replace it with your own notice, reviewed by a professional.

Privacy

Privacy

This website collects only what you send through the call request form: your name, email, phone number and preferences. It is used only to reply to you, and it is never sold or shared.

Please don’t send health information through this website or by email. Clinical records are kept in a separate, secure client portal, and you’ll receive the full Notice of Privacy Practices before your first session.

This site counts visits with privacy-friendly analytics that don’t use advertising cookies. To have a message you sent deleted, write to hello@hazelcalloway.com.

Good Faith Estimate

Good Faith Estimate

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost.

Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the expected charges for medical items and services.

You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.

Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.

If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.

Make sure to save a copy or picture of your Good Faith Estimate.

For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 1-800-985-3059.

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost.

Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the expected charges for medical items and services.

You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.

Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.

If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.

Make sure to save a copy or picture of your Good Faith Estimate.

For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 1-800-985-3059.

Accessibility

Accessibility

I want this website to work for everyone. It is designed with the WCAG 2.2 AA guidelines in mind: readable contrast, keyboard navigation and text alternatives for images.

If something doesn’t work for you, call (804) 555-0187 or write to hello@hazelcalloway.com and I’ll help you directly.

The office is on the second floor, up one flight of stairs. If stairs are difficult, online sessions are available, and we can talk about other options.

Counseling for adults in Richmond, Virginia, and online across Virginia.

Contact

Grove Avenue, Richmond, VA 23220

Hours

Tue to Thu · office

Mon and Fri · online

Replies within one business day

988

In crisis or thinking about suicide? Call or text 988 (Suicide & Crisis Lifeline) or call 911. This practice can’t respond to emergencies, and messages aren’t monitored around the clock.

© 2026 Hazel Calloway Counseling, PLLC · Licensed Professional Counselor in Virginia

© 2026 Hazel Calloway Counseling, PLLC · Licensed Professional Counselor in Virginia

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